Website Terms of Use

These Terms of Use (the “Terms”) govern your access to and use of franchive.com and any page, form, demo, calculator or download served from it (together, the “Site”). The Site is operated by Franchive (“Franchive”, “we”, “us”). By using the Site you agree to these Terms. If you do not agree, do not use the Site.

These Terms cover the website only. They are not the agreement under which Franchive provides software, connections, managed services, call handling, marketing, or any other paid or piloted service. Every customer signs a separate written services agreement, order form and, where applicable, a data-processing addendum. Where a signed agreement and these Terms disagree, the signed agreement controls for the services it covers.

The Site is a business-to-business website intended for people evaluating or using services for a franchise, multi-location business or similar organisation. You must be at least 18 years old, or the age of majority where you live, to submit a form or request a service. The Site is not directed at children, and we do not knowingly collect information from anyone under 16.

If you use the Site on behalf of a company or brand, you represent that you have authority to act for it, and “you” includes that organisation.

You may use the Site to learn about Franchive, evaluate whether it fits your organisation, try the live demo, build and share a pricing estimate, book a conversation, and contact us. You agree not to:

• Interfere with the Site’s operation or security, probe or scan it for vulnerabilities, or attempt to access any part of it, or any system behind it, that is not intentionally made public.
• Submit forms with false identities, on behalf of people who have not asked you to, or at a volume that a person would not produce. Our intake rejects unsigned, replayed and rate-exceeding submissions, and we may block sources that abuse it.
• Scrape, harvest or bulk-download content from the Site by automated means, except as expressly permitted in Section 9 for search engines and AI systems.
• Copy, frame, mirror or republish any part of the Site, or use our name, wordmark, logomark or product names, other than to refer to us accurately.
• Use the Site, or any information on it, to build a competing pricing comparison that misrepresents ours, or to send unsolicited commercial messages to any address or number you find here.
• Introduce malicious code, or use the Site in any way that violates applicable law.

The Site includes an interactive demonstration of the Franchive portal (the “Demo”). The Demo runs entirely in your browser on fictional sample data. Every business, person, location, review, invoice, candidate and message shown in it is invented; any resemblance to a real person or company is coincidental. Nothing in the Demo is a live customer account, and nothing you do in it affects any real system.

The Demo’s “connect” flows are simulated. Choosing a tool in the Demo does not authenticate to that tool, request any permission from it, or transfer any data to or from it. Third-party product names in the Demo are the trademarks of their owners and appear only to illustrate the kinds of tools Franchive connects.

The Demo remembers your choices (which seat you picked, which sample tools you connected, whether you were shown the email prompt) in your own browser’s storage so it can pick up where you left off. That information stays on your device and is not sent to us, except that the fact you engaged with the Demo may accompany a form you later submit, as described in the Privacy Policy.

Figures shown in the Demo — scores, forecasts, benchmarks, heat maps, aging reports, funnel rates — are modelled from the sample data and are labelled as such where they appear. They are illustrations of what the product measures, not predictions of results for your business.

The pricing builder produces an estimate from the options you select and the location count you enter. It is an estimate, not a quote, an offer or an invoice. Prices, tiers, included allowances and module availability may change without notice, and the estimate that applies to you is the one in a signed order form.

The builder can produce a shareable link that encodes your selections. Anyone with that link can open the same configuration. Do not include information in a shared configuration that you would not want the recipient to see. We keep the last configuration you built in your browser so a later form you submit can reference it (see the Privacy Policy).

Where the Site compares Franchive’s pricing or capabilities with another company’s, the comparison reflects publicly available information at the time it was written and our good-faith understanding of it. Other companies’ prices and features change; we do not guarantee the comparison is current, and the other company has not endorsed it.

When you submit a form — the free tech-stack audit, the contact form, the newsletter, a landing-page request, a portal-access request, or the Demo’s email prompt — you agree that the information is accurate, that you are entitled to share it, and that we may use it to respond to you as described in the Privacy Policy.

The free tech-stack audit is a written, plain-English review prepared by a person from the information you give us and what is publicly observable about your web presence. It is provided free of charge, without warranty, for your evaluation. It is not a security assessment, a penetration test, legal, financial or tax advice, or a guarantee of any outcome. Requesting an audit does not create a customer relationship or any obligation on either side.

You should not send us confidential information, credentials, passwords, API keys, or personal information about your customers or employees through any form on the Site. If a service you later sign for requires access to such information, it is handled under that agreement, not through the Site.

The Site includes a sign-in page for Franchive customers and a page for requesting set-up. Portal accounts are provisioned only under a signed services agreement; submitting the sign-up page is a request, not the creation of an account. If you ask us to help you regain access to an existing account, we verify the request against the details on file before acting on it.

Use of the portal itself, once you are a customer, is governed by your services agreement and the portal’s own terms, not by these Terms.

The Site links to, or opens, services we do not operate. In particular: booking a call opens Calendly, which is subject to Calendly’s terms and privacy policy; the pitch deck is served from our own domain as a PDF; product pages may reference or link to the websites of tools we connect; and some pages may embed a video hosted by a third party. We are not responsible for the content, availability or practices of any third-party service, and your use of one is governed by its terms.

References to third-party products — including those we compare ourselves with, connect to, or run on — are for identification only. Their names and marks belong to their owners, and no endorsement or affiliation is implied unless we say so expressly.

The Site and everything on it — the text, the design, the Demo and its sample data, the illustrations, the pricing builder, the audits we produce, the deck, the wordmark and logomark, and the underlying code — are owned by Franchive or its licensors and protected by copyright, trademark and other laws. Except as these Terms expressly allow, nothing on the Site grants you any licence to any of it.

You may view the Site, print or save pages for your own evaluation, and share links to it. If you received a free audit or a pricing estimate, you may share it inside your organisation for the purpose of evaluating Franchive.

If you send us feedback or suggestions about the Site or our services, you agree we may use them without restriction or compensation. We will never publish your name or your organisation’s name in connection with them without your permission.

We want the Site to be found, read and cited. Search engines and AI assistants are welcome to crawl and index it in accordance with our robots.txt, and we publish a plain-text summary for that purpose at /llms.txt and /llms-full.txt, plus a reference page at /ai/. Landing pages under /lp/ are excluded from indexing by design.

This permission is for indexing, summarising and answering questions with attribution to franchive.com. It does not permit reproducing the Site’s content wholesale as a substitute for the Site, presenting our pricing as current without linking to the builder, or using our name to imply an endorsement. We may adjust robots.txt at any time, and the current file controls.

The Site, the Demo, the pricing builder, any audit, and all content are provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Site will be uninterrupted, timely, secure or error-free, that any defect will be corrected, or that the Site or its servers are free of harmful components.

Any figures, scores, estimates, benchmarks, comparisons or examples on the Site are illustrative. They are not a promise of results, savings, revenue, rankings or performance for your business. Results depend on your tools, your data, your market and your people.

Nothing on the Site is legal, financial, tax, franchise-disclosure or regulatory advice. Franchise sales are regulated; consult your own counsel about disclosure obligations and the laws that apply where you operate.

To the fullest extent permitted by law, Franchive and its owners, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, data, goodwill or opportunity, arising out of or relating to your use of, or inability to use, the Site — whether in contract, tort (including negligence), statute or otherwise, and even if we were advised of the possibility.

To the same extent, our total liability for all claims relating to the Site will not exceed one hundred US dollars (US$100). Because the Site is free to use, this is the basis on which it is offered. Some jurisdictions do not allow certain limitations; in those places our liability is limited to the smallest amount the law permits.

This section does not limit liability that cannot be limited by law, and does not apply to the services you sign for separately, which have their own terms.

You agree to indemnify and hold Franchive harmless from claims, losses and reasonable expenses (including legal fees) arising from your breach of these Terms, your submission of information you had no right to submit, or your misuse of the Site.

We may change, suspend or discontinue any part of the Site at any time, including the Demo and the pricing builder, without notice or liability.

We may update these Terms. When we do, we change the “last updated” date at the top, and for material changes we may also post a notice on the Site. Your continued use of the Site after a change means you accept the updated Terms. Changes do not apply retroactively, and do not alter any signed services agreement.

These Terms are governed by the laws of the United States and of the State in which Franchive is organised, without regard to conflict-of-laws rules. Any dispute relating to the Site that cannot be resolved informally will be brought exclusively in the state or federal courts located in that State, and you consent to their jurisdiction. Before filing anything, write to us — almost every website issue is resolved by a person reading an email.

If any provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the rest remain in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between you and Franchive about the Site. You may not assign them; we may assign them to a successor.

Questions about these Terms, notices of claimed infringement, or requests to remove content go to [email protected], or through the contact page. Include enough detail for a person to act on it, and we will.